please check out our local
shops page for a retailer near you
or
click on the shopping links throughout the site and complete your shopping cart
or
send us your request by email/tel/fax and we will respond with the details of
your order
due to the vast selection of available colourways, most yarns for our projects are dyed to order
prep time required is approximately 3 to 7 days
cost
retail prices shown in Canadian dollars
additional fees apply for delivery [postage + handling] and Canadian tax [where applicable]
delivery
Canada Post
we try to ship parcels the quickest and most economical method available to us
most small items [pewter/50-100g skeins] are sent via Lettermail
when there is little difference in the cost for Express vs Regular mail, we will send Express
additional delivery fees may be required for International orders
if the costs at the time of shipping are significantly less than those quoted,
we will issue a delivery credit [via method paid]
please let us know should you have any delivery preferences
payment
PayPal
Visa/MasterCard by tel/fax
[note - CC company/bank will convert funds to your currency]
guarantee
if you are not
completely satisfied, please return your purchase for
refund within 30 days of receipt
products must be in original condition
patterns and delivery costs are not refundable